Small Systems Worth Keeping

Teams often try to fix operational drift with a new platform. In practice, a few small systems are usually enough.

Three habits that age well

• A short handoff note for routine site work
• A recurring review for public-facing contact and support pages
• A simple record of maintenance changes and ownership decisions

Keep the systems lightweight

If the note, checklist, or review process becomes too elaborate, people stop using it. The goal is reliability, not ceremony.

The payoff

Small systems make public sites steadier. They reduce the number of tasks that depend on one person remembering how things used to work.